Customer Impact Story

Outset Medical: Securing the Future of Dialysis Care with End-to-End Cybersecurity

Outset Medical is revolutionizing kidney care with a cloud-connected dialysis device, a model where security is not just a feature—it's foundational. To earn market trust and ensure patient safety, they needed an ironclad security posture for both their device data and corporate operations. Infused Innovations implemented a holistic cybersecurity framework to protect their ecosystem and enable their mission to transform patient care.

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About Outset Medical

Outset Medical is a pioneering medical technology company that developed Tablo®, an all-in-one dialysis machine. Connected to a central cloud portal for monitoring and data analysis, Tablo simplifies a complex process, allowing for treatment in a wide variety of settings.

The Challenge

The client’s innovative business model created a complex, dual-front security challenge. They had to protect the constant stream of sensitive patient health information (PHI) flowing from their devices to their SaaS cloud portal. Simultaneously, they needed to secure their internal corporate environment where employees manage operations and support customers. A breach in either ecosystem would be catastrophic, jeopardizing patient trust, regulatory compliance, and the viability of their business.

The Solution

Infused Innovations architected and implemented a comprehensive, end-to-end cybersecurity strategy. We fortified their AWS SaaS environment with robust controls to protect patient data in transit and at rest. In parallel, we hardened their corporate network, deploying advanced threat protection and identity management solutions. This created a unified security posture that defends against threats across their entire operational landscape.

The Results

With a world-class security framework in place, Outset Medical can scale its business with confidence. The solution ensures they meet and exceed stringent HIPAA requirements, building critical trust with patients, healthcare providers, and regulators. This foundation of security enables them to focus on their core mission—innovating and deploying their life-changing technology—knowing their data, devices, and operations are protected.

Building Patient and Provider Trust Through a Foundation of Security

Security is the bedrock of modern healthcare technology. By partnering with Infused Innovations, Outset Medical established a robust, defensible security posture that not only protects their assets but also serves as a key business enabler. This allows them to confidently lead the transformation of dialysis care for patients everywhere.

Holistic Threat Defense

Our solution secures both the cloud-based device data platform and the internal corporate network, providing comprehensive, end-to-end protection.

 

Patient Data Protection

Advanced security controls ensure all sensitive patient health information (PHI) is protected, meeting and exceeding stringent HIPAA compliance mandates.

Accelerated Market Trust

A demonstrable commitment to best-in-class cybersecurity builds confidence with patients, providers, and partners, enabling faster adoption of their technology.

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