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Customer Impact Story

Instacart: Endpoint Management Modernization​

As a leader in the retail and grocery delivery space, Instacart connects millions of customers with thousands of retailers, requiring a seamless and secure technology backbone. Instacart needed an expert partner to assess their deployment, close the configuration gaps, and build management practices aligned with their high standards for security and streamlined service delivery.​

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About Instacart

Instacart is a leading North American retail media and technology company that operates an expansive online grocery delivery and pickup service. The company connects customers, retailers, and personal shoppers, allowing users to order groceries and other essentials from local stores for same-day delivery.

The Challenge

While primarily a MacOS-based organization, Instacart's fleet of Windows devices presented an operational challenge. Their existing Microsoft Intune deployment had implementation gaps, creating difficulties in enforcing security policies, ensuring compliance, and maintaining operational efficiency.

The Solution

Infused Innovations delivered a comprehensive solution by applying our Assess, Advise, and Accelerate model. We provided a thorough evaluation of their current Intune environment, creating a strategic roadmap to remediate gaps and enhance security.

The Results

The engagement led to a mature, scalable, and efficient Windows device management practice, with correctly configured security policies, streamlined software deployment, and improved patch management. Through dedicated knowledge transfer and training, Instacart’s internal team is now empowered to maintain a secure and compliant Windows endpoint environment, allowing them to focus on their core mission of delivering for their customers.​

From Online Carts to Secure Endpoints

This engagement demonstrates the critical value of expert configuration and process alignment in modern device management. By remediating Intune gaps and transferring specialized knowledge, we empowered Instacart to secure their diverse fleet and achieve seamless, confident service delivery.

Mature Windows Management

Infused Innovations established a mature, scalable, and efficient Windows device management practice with robust security policy enforcement.

Streamlined Operations

Correctly configured policies and improved patch management streamlined software deployment, boosting operational efficiency across the organization.

 

Internal Team Empowerment

Dedicated knowledge transfer and training empowered Instacart’s internal team to confidently maintain a secure and compliant endpoint environment.

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