Technical Delivery Stories

Rackspace Exchange Outage Required Fast Migration Support

1 min read

April 17, 2023

This engineering firm provides a Software-as-a-Service platform that uses next generation cognitive computing to tackle challenges in the agri-food supply chain to save costs, reduce waste, and deliver environmental benefits. For a progressive organization offering cloud solutions, having a persistent and reliable online presence is critically important. When Rackspace hosted Exchange went down for weeks in December 2022, the client’s business was directly impacted. Microsoft referred the client to us; we built out Azure AD, Exchange Online, appropriate security controls, and migrated MX records in real-time, and then assisted with the ingestion of backup mail archives when available.